Melise Jones

Melise is a professional leader experienced in global sales, customer service and operations. She has been part of the technology business sector for over 30 years delivering customer-facing solutions and services. At least 15 of those years have been in senior leadership roles with internet technology pioneers like Bolt Beranek & Newman (BBN), award-winning UK Internet Service Provider Plusnet Plc and multi-national software company, WANdisco.

After a 4-year tour of duty as a Cryptographic Operations Technician in the United States Navy, Melise spent 18 years on the Network Operations leadership team with pioneering internet company Bolt Beranek & Newman. Melise was a member of the Senior Management team at Plusnet Plc as Head of Major Customer Partnerships, leading the cross-functional team of developers, support engineers and service delivery managers before moving on to lead the Sales Operations Team at AIM-listed WANdisco. Primarily post-sales, this role gave Melise direct responsibility for service delivery, customer success and satisfaction