We Build. We Operate. We Maintain
For most businesses and industries technology is an enabler. We’re here to equip you with the best technology to meet your long term business needs.
Our Managed Services include comprehensive support to ensure that help is on hand when it’s needed. We offer four levels of support, to enable you to choose the best option to suit your business needs and budget.
Our teams strive to ensure your services are always operational and functional. We proactively monitor systems and services ensuring we are alerted to any issues which may affect service. We use several automated systems to monitor the health and availability of your services. Our systems will also detect and notify us of most system bugs or errors.
Our team is automatically alerted to any early warning signs of an outage or an issue. Our goal is, wherever possible, to mitigate and prevent any issues by taking proactive steps. However, there are times when issues will arise without warning. In these cases, our team will be alerted to any issues via our monitoring systems.
Tier 1Bronze | Tier 2Silver | Tier 3Gold | Tier 4Platinum | |
|---|---|---|---|---|
| Help Desk & support (2nd line) | ||||
| Cloud Cost Monitoring | ||||
| Proactive Monitoring (Business Hours) | ||||
| Compatibility Updates | ||||
| Security Updates | ||||
| Proactive Monitoring 24/7 | ||||
| Training / Onboarding End Users | 1 day/year | 2 days/year | 4 days/year | |
| Development Activities | 24 days/year | 50 days/year | 96 days/year | |
| Strategic Consultancy | 1 day/year | 2 days/year | 4 days/year |
We're always eager to connect and explore how we can contribute to your journey. Reach out to us and let us know how we can assist you.
Software Engineer (Sheffield/Remote)