The Curve

Managed Services

We Build. We Operate. We Maintain

For most businesses and industries technology is an enabler. We’re here to equip you with the best technology to meet your long term business needs.

Our Managed Services include comprehensive support to ensure that help is on hand when it’s needed. We offer two levels of support, to enable you to choose the best option to suit your business needs and budget.

Our teams strive to ensure your services are always operational and functional. We proactively monitor systems and services ensuring we are alerted to any issues which may affect service. We use several automated systems to monitor the health and availability of your services. Our systems will also detect and notify us of most system bugs or errors.

Our team is automatically alerted to any early warning signs of an outage or an issue. Our goal is, wherever possible, to mitigate and prevent any issues by taking proactive steps. However, there are times when issues will arise without warning. In these cases, our team will be alerted to any issues via our monitoring systems.

Our Support Services

Business Hours Support Service

We specialise in the art of seamless transitions. Our team’s ability to transfer legacy codebases is not just a service; it’s a testament to our commitment to revitalising outdated systems and unlocking their full potential.

Enhanced Support Service

The Enhanced Support Service covers uptime monitoring, scaling, and management and is available Monday to Friday, 9:00 am-5:00 pm, and includes 24 x 7 emergency out-of-hours support for Priority 1 (Critical) incidents.

Remote Support

Our Team is on hand to ensure the utmost in service, availability, and reliability. Your single monthly price covers all service support. The Curve uses a ticketing system so we can track all service issues in an accountable way, enabling us to provide proactive and efficient service.

Advanced Performance Monitoring

Our proactive service monitoring ensures all critical cloud and solution services are healthy and functioning reliably and optimally.

Security and Backup Management

Keeps your environment secure, protected, and available through industry best practices.

Quarterly Service Health Review

We schedule a quarterly service review that focuses on issues that are important to the ongoing performance of your service.

Why Choose Our Managed Services?

Proactive Monitoring & Issue Prevention

We use advanced automated systems to monitor your services 24/7. Our team is alerted to early warning signs, helping us prevent issues before they impact your business.

Flexible Support Options

Choose the level of support that fits your business needs.

Expert Remote Support

Our support team is always ready to help, backed by a robust ticketing system for fast, accountable, and transparent issue resolution — all covered in a simple monthly fee.

Performance Monitoring

We continuously monitor the performance of your critical cloud and solution services to ensure optimal reliability and uptime.

Security & Backup Management

Your environment stays protected with industry best-practice security and regular data backups, ensuring your systems are always safe, secure, and available.

Reach out to us today

We're always eager to connect and explore how we can contribute to your journey. Reach out to us and let us know how we can assist you.

Call us Mon-Fri 9-4:30pm

+44 (0) 114 303 4070

The Curve Consulting

4 Joiner Street,

OXO House,

Sheffield, S3 8GW