Scaling a Social Enterprise Ticketing Platform
Tickets For Good are a Sheffield based social enterprise that provides free or discounted tickets to NHS Staff, charities and social groups within the UK. Tickets are provided to these groups via a secure delivery platform, the service that provides an opportunity for NHS workers as well as charities to access tickets at discounted rates.
Tickets For Good started in 2019 as an open ticketing platform that allowed users and buyers of tickets to give an optional charitable donation with each ticket sale. However, since then, the organisation has developed to offer free tickets to their users through the exclusive ticketing platform, allowing live event partners to connect and share tickets at minimal cost to those who truly deserve it.
With the post-pandemic return of live events, Tickets For Good needed to scale its digital infrastructure to handle increased demand. The platform required automation, process optimisation, and improved infrastructure to support its philanthropic mission of providing free and discounted tickets to NHS staff, charities, and social groups.
The Curve worked closely with Tickets For Good to optimise their existing systems, introducing automation and self-service features for both ticket donors and recipients. These improvements ensured a seamless, scalable, and user-friendly experience, allowing the platform to efficiently manage high volumes of ticket distribution while maintaining a professional customer experience.
Project Results
Scalable platform capable of handling increased demand
High-degree of automation, reducing manual workload
Improved infrastructure, ensuring reliability
Their Thoughts
Steve Rimmer – Tickets For Good Founder and CEO
“We’re extremely grateful to everyone at The Curve for helping to make our dreams, of event inclusion for all, a reality. They have been an integral part of our platform since day one and provide a fantastic service for us.
The recent award from TheTicketingBusiness is testament to the quality of our project and The Curve have been a key part of making that happen”.
