Implementation, Customisation and Consultancy Services to grow your business
Dynamics 365 is Microsoft’s suite of cloud-based business applications that combine ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) capabilities. It enables organisations to manage various business functions through a range of modules that cover sales, marketing, customer service, finance, operations, field service, project management, and HR.
Our team are experienced in providing consultancy and customisation services to organisations to help plan and execute the successful implementation of Dyanmics Functions and Modules.
Dynamics 365 Functions
Sales
Dynamics 365 Sales is a customer relationship management (CRM) tool designed to help businesses manage their sales processes and improve their customer relationships.
Marketing
Dynamics 365 Marketing is an automation platform that helps businesses plan, execute, and measure campaigns across multiple channels by integrating with other Dynamic modules.
Customer Relationship Tools
Customer service tools help you interact with customers across multiple channels. Combined with a sales and marketing function this provides an end-to-end view of the customer journey.
Supply Chain Management
This function is a comprehensive solution that helps businesses manage their end-to-end supply chain. It provides tools to optimise production, inventory and warehouse management.
Finance
Businesses can manage financial processes, and ensure compliance with global regulations. Paired with other Dynamics applications it’s ideal for managing business finance.
Human Resources
Advanced reporting can be provided via custom reports or with Power BI. Advanced reporting will provide insights and will drive data-driven decision-making across the organisation.
Consultancy Services
Business Process Analysis
Stage 1: Business Process Analysis
Our team hold workshops with key stakeholders to understand your current workflows, identify inefficiencies and ensure alignment with your strategic business goals.
Strategic Planning
Stage 3: Strategic Planning
Our team will develop a detailed roadmap for the successful implementation of Dynamics that is clearly aligned with the long-term business strategies and objectives of your organisation.
Implementation Services
Initial Configuration
Setting up the foundational components of your system, including company info, currency, regional settings, general ledger, chart of accounts, etc
Integration Setup
We’ll help Integrate with other systems configuring APIs and data sync settings to ensure seamless data flow between systems.
Customisation Services
Custom Development
Extend the functionality of systems beyond standard features, address unique business requirements that are not met by out-of-the-box capabilities.
Advanced Reporting
Customise your system with advanced reporting that can be provided via custom report development or integration with Power BI.
Frequently Asked Questions
As an industry-agnostic consultancy, the solutions we implement and develop can be applied across various sectors. Every solution is unique, tailored to meet specific business requirements and objectives.
Yes. We have provided consultancy services to many organisations who need support with system integrations for various Microsoft Dyanmic functions. Our team have the experience and expertise to intergrate ERP systems including Microsoft Dynamics seamlessly into your organisation.
As well as customising Dynamics and Business Central solutions we also aim to build strong relationships. We provide a 24/7 support service to customers if they wish so if there’s an issue, we’re always on-hand to diagnose, report and fix it without unnecessary delays.